Question 1

What are the lead times for print and delivery?

Accepted Answer

United Kingdom: Orders before 11am GMT are printed and dispatched the same working day. Allow 1-3 business days via Royal Mail 1st class.

United States: Orders before noon EST are dispatched Mon/Wed/Fri from Chicago. Allow 1-3 business days.

Question 2

How much do cards cost?

Accepted Answer

Digital cards are £0.99 and printed cards are £2.99 — the same price in pounds, US dollars and other supported currencies. Postage is £1.50 for UK delivery and $1.20 for USA delivery, added once per printed order.

Question 3

What size are the cards?

Accepted Answer

Printed cards sent to UK addresses are A5 (148 × 210 mm), the standard greeting card size. Cards posted to US addresses are 5 × 7 inches. Digital cards open full size on any phone, tablet or computer.

Question 4

Where can printed cards be delivered?

Accepted Answer

Printed cards currently post to addresses in the UK and USA. Digital cards can be sent anywhere in the world by email.

Question 5

How long do you keep my data?

Accepted Answer

We only store your data for 30 days. After 30 days, all information relating to your order — including card messages and recipient details — is permanently deleted.

Question 6

How does a digital card arrive?

Accepted Answer

Straight to the recipient's email inbox, usually within seconds of checkout. They open it on any phone, tablet or computer — no app needed.

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